Terms of Service

Last Updated: 2024-03-10

Welcome to the CleverUptime server monitoring system. These Terms of Service govern your use of our services.

1. Services Provided

Our server monitoring system offers real-time monitoring, alerts, and detailed performance reports for your servers. We continuously monitor your server's performance and availability, notifying designated contacts in case of any issues.

2. Responsibilities

You are permitted to monitor only servers that you own or control. Please be aware that server monitoring may increase network traffic, potentially incurring additional costs from hosting providers. We advise consulting your hosting company regarding monitoring activities to assess any additional charges.

3. Detecting Issues

Our service is designed to detect and alert you of potential issues with your servers. However, please note that we do not guarantee that our service will detect all issues. It is ultimately your responsibility to ensure that your servers are running properly.

4. Service Availability

While we strive to provide you with the best service possible, there may be times when our service is not available. We do not guarantee that our service will always be available, but we will use best efforts to minimize downtime.

5. Payment

Our service is offered as a free plan or on monthly or yearly subscription plans. Invoices are available for each billing cycle. Failure to pay may result in suspension of service until payment is received.

6. Free Plan

We offer a free plan with a reduced feature set that allows access to our monitoring service without payment. Details of the free plan are outlined on our website.

7. Renewal

Subscriptions are automatically renewed unless canceled before the end of the billing cycle. Yearly plan cancellations result in reimbursement for remaining months within 30 days. Monthly plans do not qualify for reimbursement.

8. Right of Revocation

You have the right to revoke this agreement within 14 days without providing a reason. To exercise this right, inform us in writing within the revocation period.

9. Consequences of Revocation

Upon revocation, we will reimburse all payments received within 14 days using the original payment method, unless otherwise agreed.

10. Termination

Either party may terminate this agreement at any time by providing written notice. Upon termination, access to our service will be discontinued.

11. Refunds

Cancellation of yearly plans results in a refund for remaining months. Monthly plans do not qualify for refunds for the current month.

12. Disclaimer of Warranties

Our service is provided "as is," without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

13. Limitation of Liability

We are not liable for any damages arising from the use or inability to use our service, including direct, indirect, or consequential damages.

14. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our service.

15. Resale

Reselling or sublicensing our service without prior written consent is prohibited and may result in termination of this agreement.

16. Intellectual Property

Our platform and associated materials are our intellectual property. You may not copy, modify, distribute, or sell any of our intellectual property without our consent.

17. Data Protection and Privacy

We are committed to protecting your data and privacy. Details regarding data collection, storage, and protection are outlined in our Privacy Policy.

18. Security Measures

We employ industry-standard security measures to safeguard your data and our service against unauthorized access or breaches.

19. Compliance

We adhere to relevant data protection regulations such as GDPR to ensure compliance and protect your rights.

20. Change of Service

We reserve the right to make changes to our service without prior notice. We will notify you of significant changes affecting your use of the service.

21. Final Provisions

These terms are governed by the laws of the Federal Republic of Germany.

In case any provision of these terms is found invalid, the remaining provisions shall remain in effect. Any invalid provision will be replaced with a valid provision reflecting the original intent.

By using our service, you agree to these terms. If you have any questions or concerns, please contact us.

Thank you for choosing CleverUptime.