Root Cause Analysis

Don't waste time with the symptoms, jump to the solution!

What is Root Cause Analysis?

Root cause analysis (RCA) is a process used in server monitoring to identify the underlying reason or cause of a problem or issue that is affecting the performance or availability of a system or service. The goal of RCA is to determine the root cause of the problem so that it can be addressed effectively and permanently, rather than just treating the symptoms.

The Importance of Root Cause Analysis

Root cause analysis is important because it helps organizations to understand why problems occur and to develop effective solutions that can prevent the problem from occurring again in the future. By identifying the root cause of an issue, you can avoid wasting time and resources on temporary fixes and can instead focus on addressing the underlying problem. CleverUptime's knowledge base will help you with step-by-step guides and best practices to improve system reliability, reduce downtime, and increase productivity.

How Root Cause Analysis Works

CleverUptime uses data collected on your server as well as data from the monitoring probes, such as port monitoring or HTTP monitoring. This data is then used to identify patterns, trends, and anomalies that may be contributing to the problem.

Whenever some issue is detected, CleverUptime will give you the context of the problem, for example that your website is not accessible and that there's a high memory usage on your server at the same time. CleverUptime uses machine learning algorithms to estimate that all these symptoms are connected and tell you which program is causing trouble or what configuration error might exist.

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